BECE 2023 SHS Placement: What to do if you have a Problem with your Placement

The 2024 Placement portal is expected to go live second/third  week  of November 2023. This means students who sat and wrote the 2022 BECE will able to access their placement on the said date.

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Immediately after the CSSPS portal is live, a call centre will be established by the Ghana Education Service team to resolve issues regarding the placement of the Parents and candidates.

See When are The 2023 BECE Candidate/Newly Placed Students Going to School?

According to GES, they remain committed to ensuring a smooth placement process this year and assured parents and their wards of finding solutions to their problems.


“In our determination to ensure a smooth placement process this year, Management took another step by conveying parents and students that stormed the call center today to the GNAT Hall(Teachers Halls) at Adabraka.”

“Parents were ushered into the beautiful edifice of the teacher’s hall and the GES technical team attended to all of them. As of 6 pm today, all issues had been resolved.”

“We continue to encourage all who still have placement issues to stay home and give us a call. The center operates from 7 am to 9 pm on daily basis.”

That, students who have not had their preferred schools or couldn’t self-place themselves should not panic but rather give them a call so they can address and resolve the problem for them.

“Don’t panic. We are all ready to give you a listening ear. From 7 am to 9 pm daily.”

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A social media post sighted by our team from the Ghana Education Service Page saw the parents and their wards seated in the hall waiting for their challenges to be addressed by GES. it reads:

This means, once you have a problem with your Placement, you too can call the GES Helplines below for help. or better still if you live in Accra and its surrounding, you can visit the hall for help. But you must make sure to observe the COVID-19 Protocols as said by the management. (even though is advisable to be physically presented to the call centre)

“Covid is real please stay home and call the GES call center lines. We work from 7 am to 9 pm
Thank you.”

GES 2024 Placement Call Centre Numbers

GES 2023 Placement Call Centre Numbers

GES is always there to help you with your placement challenges. All you have to do is to place a call to them and your issue will be solved in no time. We always remain committed to giving you the best information regarding placement and other educational news.

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  1. Richard says

    My daughter get 15 but yet she get and she didn’t get his first choice or second choice i don’t understand

    1. Patience says

      I called all the 8 numbers it doesn’t exist

  2. Yaa says

    My son had grade 12 yet not his first or second choice him I don’t understand

    1. Staff Member says

      Please there are some metrics that are used for the auto-placement. Maybe your first choice son is a very competitive school with a higher cut-off point. Try and Understand. But you can call the helpline for further elaboration.

  3. Perfect says

    Please what is the end grade for school placement

    1. Staff Member says

      Foro Auto placement is 35 but the self place is up to aggregate 40

  4. Doris says

    I got 20
    Why did i have to do self placement while some of my friends had 30 and they got their 2nd and 3rd choices
    You guys are so cruel

  5. Mercy says

    I had 11 and I was given my 4th choice I have nothing to say

  6. Henrietta says

    I had 18 and got my 5th choice in Accra a day school meanwhile I stay at dodowa
    Please do something about it

  7. Vivian says

    My younger sister had grade 36 but did not get placement. Please what can we do for her to get placed.

    1. Staff Member says

      She has to self place herself in one of the available schools on the cssps

  8. Patricia Wyndham says

    Want to go to the school I want but I had self placement what should I do and there are no school available in all the region’s please help me

  9. Charles Owusu says

    I am looking for Creative Arts text book but in place of the creative arts text book is Our world our people why is that so please do the correction.

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