Customer Service Representative Needed at OctoPhone Ghana Limited
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
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The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Call Center Representative responsibilities include:
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Requirements
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
About OctoPhone Ghana Limited
OctoPhone Ghana Limited is a leading supplier of Mobile Phones in Ghana, gathering inhouse a group of talented youth who have the state of the art and the best industry experience, which enables a professional Distribution Channel Management across the country.
OctoPhone Ghana Limited will further devote to make Ghana and West Africa region people have the latest technology and innovative products and enjoy the best service to make their lives convenient.
Closing Date: 7 Sept 2020
Visit the official Job page Here to Submit your CV and Application on Company Website
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