How to Request KNUST Transcript Online – https://transcript.knust.edu.gh

How to Request KNUST Transcript Online: TranSwift is an online transcript request and management service, developed by the University Information Technology Services (UITS) for use by current students and alumni of the University for their academic transcript requests.

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Transcripts can be generated in the form of hardcopy for self-pickup by applicant or courier, as indicated by the applicant OR softcopy which is sent to the provided recipient’s email address. Both official and students copy transcript requests are processed on this system.

Barring any unforeseen circumstances, softcopy transcripts are processed at most 2 days after submission of a request by the applicant while hardcopy transcripts are processed at most  4 working days after submission of a request by the applicant.

At each stage of the process, applicants are notified by email.

How to Register & Request For the transcript

Current students should use the student portal to make transcripts requests.

The registration process for Alumni is as follows:

  • Go to transcript.knust.edu.gh and click on REGISTER
  • Provide a valid personal email address
  • Choose your password which should have a length of at least seven(7) with a combination of alphanumerics, upper and lower case characters, and at least one digit.
  • A confirmation mail will be sent to the email address you provided which will require that you click to confirm your identity.
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How to Request for KNUST Transcript

  • Click “New Transcript” on the menu bar of the application.
  • Select your “Programme of study” using the dropdown field. The programme of study you select during the profile creation will be displayed.
  • Select the “Type of Transcript” you need. It is either an Official copy or a Student copy.
  • Please make sure to read and understand the instructions that come with any of the options in this section.
  • Choose Yes if that is what you want else choose No. Then select the best option that suits you well.
  • Select the “Processing Type” which has only one option: Normal.
  • Select the “Delivery Mode” of your choice either “Email”, “Email and Hard
  • Copy” or Hard copy. Based on the choice you make additional fields will be required.
  1. Email Option;
  2. Recipient Name
  3. Recipient Address (Official Postal Address is required if you opt for an official copy transcript).

Follow the instruction that has been provided above and below this field, ensure what it says.

  1. Recipient City/Town
  2. Recipient Phone Number
  3. Recipient’s Landmark/Ghana Post GPS
  4. Email Address(Personal address for Student copy and Official Address for Official copy Transcript)
  5. Email and hard copy Option;
  6. Select “Destination Country
  7. Select your “Preferred Delivery Option” i.e EMS or Self-Pickup
  8. Recipient Name
  9. Recipient Address (Official Postal Address is required if you opt for an official copy transcript).

Follow the instruction that has been provided above and below this field, ensure what it says.

  1. Recipient City/Town
  2. Recipient Phone Number
  3. Recipient’s Landmark/Ghana Post GPS
  4. Email Address(Personal address for Student copy and Official Address for Official copy Transcript)
  5. Hard copy Option;
  6. Select “Destination Country”
  7. Select your “Preferred Delivery Option” i.e EMS or Self-Pickup
  8. Recipient Name
  9. Recipient Address (Official Postal Address is required if you opt for an official copy transcript).
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Follow the instruction that has been provided above and below this field, ensure what it says.

  1. Recipient City/Town
  2. Recipient Phone Number
  3. Recipient’s Landmark/Ghana Post GPS
  4. Click Next to review your request.

Click Submit, The message “ Submitted request. Click ‘OK‘ to proceed to payment” will be displayed.

Click OK.

NB: Note that the actual pay for one transcript request either official or student copy is GHC 60.00.

There is no charge for the self-pickup option but extra payments are added to the cost if you opt for EMS as your delivery option.

How to Track KNUST transcript Request Status.

All transcript requests pass through three(3) stages; Submitted, Approved – Processing, and Sent.

These stages are displayed at the top of all transcript requests you make.

Submitted: A transcript request is staged at the submitted track when the request has either been made with status pending payment or with status paid. In both cases, notification of transcript request submission will be sent to the email address you provided.

Please note: Your transcript is received at the respective transcript office only after payment is successful. That’s when the status of the request is paid.

NB: Once a transcript request has been successfully submitted, you cannot edit any of the details you provided.

Approved – Processing: The transcript request moves to Approved – Processing (highlighted with green color), if the faculty approves your transcript request.

When the office to which you made the request requires further details to approve the request, a notification with the necessary instructions will be sent to your email.

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If the issue is with your transcript request, you will see “Allow Edit” at the bottom of the request.

Sent: When your email transcript request has been sent or when your hard copy or all your request specifications have been met by KNUST.

NB: A notification system has been put in place to get you informed via email about every action that will be performed on your transcript request, right from the submission of the request till it reaches the final destination you specified.

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