MTN Recruitment: Supervisory Contractor, SME Direct Sales

Applications are open for interested persons to apply for the position of Supervisory Contractor, SME Direct Sales under the MTN Ghana Recruitment for 2021/2022. Interested persons can see below What’s required of them and the job description.

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Title	Supervisory Contractor, SME Direct Sales ( Kumasi)
Location	Kumasi
Department	SME Sales
Organisation	MTN Ghana

Table of Contents

Job Summary

Support in prospecting, acquiring, and growing SME customers in defined industry verticals within the assigned territories to meet growth including retention targets for the Direct Sales team and the overall SME, and identification of strategic and profitable SME customers as well as cross/upsell opportunities in the assigned industry verticals in allocated territories.

Job Context

Highly dynamic and competitive telecommunication industry
Advancement in global technology trends
MTN Group business standards and practices
Diverse cultural environment
Segmentation structure implication
Performance driven environment
Developing sophisticated client base

Job Role

Responsible for adoption and implementation of Direct Sales strategy and culture
Development and execution of weekly, monthly and annual account management plan to grow, reduce churn and retain the accounts allocated to you.
Contribute towards the achievement of the SME Direct Sales market share targets for the year in the assigned portfolio.
Implement strategies to acquire SME clients in the allotted industry/portfolio.
Effective accounts management with focus on account ‘farming’.
Acquisition of knowledge of the SME industry verticals assigned.
Selling of end-to-end mobile voice, mobile data, ICT services, VAS, bundles or any other solutions, products and services that may be introduced from time to time.
Supporting the delivery of an integrated business solution tailor-made for all relevant industry verticals within the territories allocated to you.
Proactively support debt collection to ensure a healthy account status
Identify key opportunities and competitor intelligence to enhance MTN product and service innovation for the assigned territories and industry verticals.
Utilization of key business processes and tools (e.g. pipeline management, activity reporting, Customer Relationship Management (CRM), profiling of customers, etc.) to manage customers and enhance the selling effort.
Effective journey plans to optimize time and use of the company’s resources.
Continuous learning to master account management, be able to play the role of an industry advisor, and adoption of solution selling approach to farm allocated accounts, cross/upsell MTN solutions, products & services to grow allocated accounts.

Job Requirements

Education and Competencies

Education

A minimum of a 1st Degree in Marketing or a related field.

Experience

Minimum of 3 years relevant experience in a similar role.

Competencies

Knowledge

In-depth knowledge of the market and industry
Knowledge of the range of corporate business partners
Accounts management
Understanding of technology and Enterprise services
Knowledge of standard office practices and procedures

Behavioral competencies:

A team player
Ability to manage own time and workload and juggle conflicting priorities
Influencing and negotiation skills
Professional approach with a can-do attitude
Assertive
Analytical skills
Strong communication and presentation skills (verbal and written)
Ability to manage conflict
Result oriented
Strong interpersonal skills

Behavioral qualities:

Must live the MTN Values of:

Can Do; Integrity; leadership; Innovation; Relationships

Must Live the MTN Vital Behaviours of:

Complete Candor, Complete Accountability, Active Collaboration, and Get it Done.

How to Apply

Interested and qualified applicants should send their Curriculum Vitae by August 10, 2021, to:

Email: MTNGhanaRecruitment@mtn.com

Kindly indicate the position in the email subject and note that only shortlisted applicants will be contacted

Closing Date: 10 August 2021