Pharmacy Technician Job at Mutti Delivery Pharmacy (mPharma)

mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals. The candidate will be the face of our B2C business and responsible for helping customers use and maneuver our service. The B2C business is a new business unit in mPharma which focuses on creating innovative financing schemes for out-of-pocket paying patients with the aim of improving access to chronic or long-term duration treatments.

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Key Responsibilities

Obtains client/patient information by answering telephone calls; verifying and providing information
Maintains and improves quality by adhering to standards and guidelines
Following call center/communication “scripts” when handling different topics
Build sustainable relationships and engage customers/patients
Update job knowledge by studying new products and following Pharmaceutical industry best practice
Meet personal/team qualitative and quantitative targets
Partake in taking prescription orders from consumers/patients and capturing appropriately
Involved in medication packaging and labeling
Provision of medication counseling tips to patients
Provide regular updates on stocks availability for delivery

Our Ideal Candidate

Qualified and professional Pharmacy Technician with at least 2 years of work experience in the community/retail space
Conversant with code of ethics of the Ghana Pharmacy Council
Ability to work efficiently with all team members within and outside the unit
Must pay attention to detail even under work-related pressure
Team player
Efficient at multitasking
Computer literate

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 150+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across five African countries (Ghana, Nigeria, Zambia, Zimbabwe, Kenya).

To Apply

Send only your CV and cover letter to [email protected] using the following subject line: “Pharmacy Technician – Mutti Delivery Pharmacy” – [Your Name]”. Please note that only shortlisted candidates will be contacted.

Closing Date: 10 Sept 2020

Pharmacy Technician Job at Mutti Delivery Pharmacy (mPharma)

Key Responsibilities

Our Ideal Candidate

To Apply

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