Customer Service Representative Needed at OctoPhone Ghana Limited

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

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The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Call Center Representative responsibilities include:

Managing large amounts of inbound and outbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively

About OctoPhone Ghana Limited

OctoPhone Ghana Limited is a leading supplier of Mobile Phones in Ghana, gathering inhouse a group of talented youth who have the state of the art and the best industry experience, which enables a professional Distribution Channel Management across the country.

OctoPhone Ghana Limited will further devote to make Ghana and West Africa region people have the latest technology and innovative products and enjoy the best service to make their lives convenient.

Closing Date: 7 Sept 2020

Visit the official Job page Here to Submit your CV and Application on Company Website

Customer Service Representative Needed at OctoPhone Ghana Limited

Requirements

About OctoPhone Ghana Limited

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