How to Change E-zwich Number on the NABCO Portal For 2022 Payment

Several trainees have problems with their E-zwich card, and when they go to the portal to make the changes, they always get feedback indicating that they can’t update e-Zwich at the moment.

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Most trainees always contact us with these issues and look for a solution. We’ve taken some steps to find why that feedback, and from the findings, the following are the reasons you can’t change your e-zwich directly from the portal.

From the information gathered, trainees have always faced the above issue because of the rampant change of E-zwich numbers on the portal.

Some Payments are still being processed, and when verifying the New/Changed/Now submitted eZwich, some trainees went into their portals and changed their e-Zwich numbers again. So they have to be verified again, which would take up to 21 working days.

NABCO advises trainees that rampant changes in E-zwich cards without valid reasons would only lead to longer payment processing times. Due to these rampant changes, NABCO has blocked the eZwich Numbers field in the trainee’s portals.

Those with less than 9-digit or more than 10-digit numbers that are invalid digits can update their portals.

All other legitimate changes should be reported via Regional Coordinators for release so they can update them.

Trainees without eZwich numbers in their portals are advised to provide valid eZwich numbers before validation. Their payment cannot be made without valid eZwich card numbers.

Trainees who have done card “replacements”, should not “changed” cards, need not change their e-Zwich on the portal else it would delay their payment due to re-verifications of new eZwich numbers. This could take up to 21 working days.

Challenges with loading funds must be addressed to cardholder banks, and the banks must liaise with GhIPSS to resolve them. NABCO cannot resolve funds loading challenges.

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How to Change Your E-zwich Card Number

  1. To change your E-switch card number on the portal, you must first log in.
  2. Then locate Update info Button
  3. Now locate the ezwich column and delete the old number
  4. Enter the New number and Select the Card type in the field
  5. Click on the save  button
  6. An OTP will be sent to your phone
  7. Enter the code, and you are done.
  8. Your Ezwich card number will be changed.

 

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7 Comments
  1. Abubakari Doris says

    I have refunded full and I am processing for payment but still no response to pay.

  2. Nsor martin says

    Am facing the same issues

    1. Staff Member says

      You can now do that. The portal has been open for all those who want to change their e-zwich to do so. If you have issues changing your e-zwich, you can take advantage and do that now before NABCO close that section again. Thanks.

      1. Nsor martin says

        please so when will we get our stipends those who have refunded the overpaid allowance but still under investigation

  3. Amina says

    Please when is the Nabco portal going to be open for us some people to update our ezwich new number.

  4. Sheriffah Alhassan says

    Please when will the porta be opening again for E-zwish changed

    1. Staff Member says

      It won’t be open again. See your District coordinator for him to take the new e-zwich details and give to the Regional Cord for the changes.

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